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Across Europe, manufacturers are facing pressure from every direction - climate goals, digitalisation, labour shortages, unstable supply chains. We’re no longer asking if change is needed. The question now is: what kind of change - and who is going to drive it?  Over the last few years, digital transformation in manufacturing has been framed largely around technology: automation, AI, robotics, data. But the more we work with businesses on the ground, the clearer it becomes technology is only part of the story. What really drives transformation is collaboration: between companies, across sectors, within regions, and increasingly, across countries.  That was the underlying message at the European Parliament’s recent ValueFacturing  conference, where policymakers, unions, researchers and SMEs gathered to reflect on how European industry creates value in a time of rapid change. Our team at FactoryXChange,part of Ireland’s European Digital Innovation Hub (EDIH) ecosystem,took  part in the conversations, and what we heard strongly reinforced what we see in our day-to-day work.  Digital tools are necessary. But without shared intent, shared learning, and shared infrastructure, they don’t go very far.  Giorgio Gori MEP spoke about the need for deep local roots: SMEs that are embedded in their communities, shaping the skills and innovation around them. Sergio Ventricelli called for a more unified voice among SMEs in Europe. One that not only adopts technology, but challenges very often outdated fiscal systems that hold innovation back. And Mirko Dolzadelli reminded us that transformation can’t happen to workers; it has to happen with them.  These are more than good points. They reflect a shift in thinking that’s already underway, but not yet consistent or coordinated.   At FactoryXChange, we’re trying to put that thinking into practice.  We’re not the only EDIH in Ireland. We’re part of a network, part of a broader system that has to function together if we want real progress. But our work is focused on making sure that digitalisation is useful, accessible, and aligned with what matters to people.  That’s not a matter of handing over toolkits. It’s a matter of building relationships between research centres and small manufacturers, between policy teams and factory managers, between digital strategists and workers on the floor.  And that’s especially true when it comes to skills.  The skills gap isn’t new, but it’s growing more urgent. As new technologies emerge, the risk is that many workers and firms will be left behind. Not because they lack interest, but because they lack access. We regularly meet companies who know they need to evolve but don’t know how to start, or who are eager to invest in training but unsure what’s actually relevant. At the same time, we see employees, on the floor and in management, who are being asked to adopt tools they’ve never been introduced to in a meaningful way.  We’ve learned that the biggest breakthroughs don’t always come from the biggest technologies. Sometimes they come from a conversation that didn’t happen before. From a small manufacturer finally getting access to a testbed they didn’t know existed. From a local FabLab demystifying automation for a business that thought it was “too small” to innovate. And increasingly, from a skills session that shifts mindset, from fear to possibility.  We’re learning that what SMEs need isn’t just advice. It’s context. A map. A way to understand how their journey fits into something larger. When businesses start seeing digitalisation not as a compliance issue but as a lever for resilience, then real change begins.  We’re also learning that collaboration takes design. It doesn’t just emerge. It needs time, trust, and incentives. If we want manufacturers to co-invest in sustainability, or digital skills, or workforce transition, then we need to reduce the friction, make it easier to participate, easier to see the return, and easier to align around shared purpose.  This is where we see our role. Not as a gateway to technology, but as a platform for connection. We work alongside others, other hubs, government teams, regional stakeholders, to make sure that no SME is left out of the picture. That no region is left behind because it’s “too peripheral.” That no transformation plan is built without the people who’ll be asked to implement it.  And we’re not pretending this is simple. Collaboration is hard. Skills development is hard. It takes time. It often runs counter to the fast-paced, metrics-driven way we’re used to operating. But the alternative - fragmentation, duplication, missed opportunities - is far more costly.  So what are we doing, in practice?  We’re helping SMEs sit around the same table as large manufacturers and academic experts. We’re shaping neutral spaces where public sector and private sector can talk about common risks, not just funding rounds. We’re working to align digitalisation plans with upskilling pathways, so that transformation becomes something employees can see themselves in, not something done to them.  And we’re constantly looking for ways to support a culture where testing, sharing, and adjusting are the norm, not the exception.  Because if we’ve learned anything over the past two and half year, it’s that resilience is not just a technical challenge. It’s a human one. It depends on who we include in the process, how early we bring them in, and whether we’re willing to share the benefits as well as the burden of change.  Ireland’s manufacturing sector has momentum. There’s vision, policy backing, and deep expertise in both industry and academia. But to realise that potential at scale, we need more than strategy. We need systems that support real, ongoing, purposeful collaboration, and that invest in people as much as infrastructure.  That’s what we’re working toward, not as the centre of the story, but as part of a much larger one. One where digital transformation is about more than machines. It’s about what happens when people, companies, and institutions choose to move forward together.

Date:  7 May 2025 Time:  09:00–14:00 Location:  Irish Manufacturing Research (IMR), National Science Park, Mullingar FactoryXChange (FXC) is proud to announce the official launch of its new Digital Hub , hosted at Irish Manufacturing Research (IMR)  in Mullingar. This purpose-built space represents a major milestone in FXC’s mission to support innovation, digital adoption, and cross-sector collaboration across Ireland. As a founding FXC partner and long-standing national centre for applied innovation, IMR’s Mullingar facility is the ideal home for this next phase. The new Hub brings together cutting-edge digital tools , strategic insights , and national accessibility —all under one roof. IMR Mullingar Facility A Hub Built for Impact The FXC Digital Hub is more than a physical space. It’s a dynamic environment designed to: Deliver face-to-face services and digital transformation support for businesses across Ireland Enable hands-on learning through smart dashboards, AI applications, and data tools Host high-impact events and expert-led sessions on practical digitalisation strategies Serve as a collaborative node in FXC’s growing European EDIH network What to Expect on Launch Day Attendees can look forward to a day packed with insights, innovation, and opportunity: Guided tour  of the IMR facility and official launch of the FXC Digital Hub Live demos and talks  on practical digital tools, AI solutions, and strategic applications — including a session led by David Keeley European EDIH collaboration session  featuring FXC and Data2Sustain, with insights from Mike Conroy and Karin Jancykova Panel discussion and Q&A  with Paul McKenna, Eoin Ryan, and Norm Farrelly, exploring digital strategy and support from across the ecosystem Networking lunch  with businesses, EDIH partners, and collaborators from across Ireland and Europe The Bigger Picture This launch marks an important transition—from exploration to execution. The FXC Digital Hub is designed to accelerate Ireland’s journey toward advanced digital maturity, empowering SMEs and industry leaders alike with the tools, partnerships, and support they need to thrive. Join Us Be part of the next phase in Ireland’s digital transformation. Register here The FactoryXChange project has received funding from the Digital Europe Programme and the Recovery and Resilience Fund (RRF) managed in Ireland by Enterprise Ireland, allowing us to offer services with up to 100% discount.

Left to right: Becky Garrard (FactoryXChange), John Cosgrove (TUS/FactoryXChange), Laura Clifford (Enterprise Ireland), Sarah Daly (Creative Spark), Thom Conaty (Creative Spark), Karin Jancykova (FactoryXChange). Last week marked a big moment for digital innovation in the North-East, as the third FactoryXChange Hub officially launched at Creative Spark in Dundalk.   The Creative Spark x FactoryXChange: HUB Launch & Innovation Showcase  brought together entrepreneurs, SMEs, educators, researchers, students, creatives and public partners for an evening that felt more like a spark of momentum than a ribbon-cutting.  This launch completes the rollout of the FXC Hub network, with digital innovation hubs now live in Westmeath (Irish Manufacturing Research, Mullingar), Limerick (Technological University of the Shannon) and Dundalk (Creative Spark), supported by Enterprise Ireland and the European Commission. That means businesses across Ireland can now tap into fully funded digital innovation services, both online and on-site, no matter where they’re based. Whether it's testing a new technology, exploring automation, or figuring out where to start on a digital journey, FactoryXChange is now  open and available to help.  At the launch event in Dundalk, the energy was real. The evening kicked off with a welcome from Sarah Daly, Executive Director at Creative Spark, who shared how this new hub will give businesses across the region easier access to the tools, equipment and expertise they need to innovate with confidence.  There were standout stories that reminded everyone why digital manufacturing matters. Peter Gilleece from Vikela Armour shared how he’s transforming protective gear using 3D printing to make body armour that’s lightweight, custom-fit and far more inclusive. Kieran Murphy from RCSI SIM showed how 3D-printed anatomical models are now being used to train surgeons — cutting costs, improving access, and reducing reliance on cadavers and imported kits.  Oscar Diaz introduced the work of the Creative Spark Enterprise FabLab, where businesses, makers and students can turn ideas into real prototypes using 3D printers, laser cutters and other tools. Karin Jancykova and John Cosgrove from the FactoryXChange team explained how the FXC platform helps businesses innovate, build strategies, access wide range of services, test-before-invest, and get the expert input they need at every stage. And Thom Conaty demonstrated how businesses can now book Creative Spark-led services directly through the FXC platform. Services like innovation planning, design thinking and creative ideation, all available at up to 100% discount for eligible organisations.*  The FabLab tour and live demos were a hit, but what stood out most was the sense that this is only the beginning, that real opportunities are now within reach, and doors are opening for businesses, creators and communities to do things they couldn’t easily do before.    With this final hub now live, all FactoryXChange services are available across Ireland. And FXC is part of something bigger. Alongside our sister Irish EDIHs - ENTIRE (Midlands & East), Data2Sustain (South-West) and CEADAR (AI, Data & Analytics) we now cover the entire country, helping organisations futureproof through innovation and collaboration.   So, if you missed the launch, don’t worry, you can still be part of what’s next. FactoryXChange is open to all businesses and public sector bodies looking to take the next step in their digital journey. Book a  service, explore the platform, or just have a conversation with one of our digital strategists. The support is there, the funding is in place, and the impact is already happening.  Let’s build something better for the future , together.    *Up to 100% discount means services may be fully or partially funded depending on your organisation type, project scope, and eligibility under Enterprise Ireland and European Commission guidelines.

In 2024, Niskus Biotec faced a crossroads. As a biotechnology company rooted in sustainability and innovation, it was already well-regarded for its work in enzyme production and biobased solutions. Yet, despite a strong vision and growing demand from the food and beverage sector, its digital foundations remained underdeveloped. While basic digital systems were in place, the company hadn’t yet unlocked the real value of digital transformation. The tools existed — but the strategy, skills, and confidence to scale them were still forming. That’s where FactoryXChange came in. Starting with the Basics At the time, Niskus Biotec’s digital maturity hovered around an early baseline. Teams were using mainstream technology, but more advanced tools like ERP systems, AI applications, and integrated data platforms were still out of reach. Internally, staff were willing — but cautious. There was hesitancy around adopting new tools, a reflection of change resistance that many growing companies face. Training was needed. A data strategy was missing. And while the company had ambitious sustainability goals, its digital capabilities weren’t yet supporting them. Together with Irish Manufacturing Research (IMR) and the support of FactoryXChange, the company began laying the groundwork for a smarter, greener biotech operation. Laying the Groundwork The first phase of transformation focused on what the team needed most: a clear plan, achievable milestones, and cultural buy-in. With guidance from FXC experts, Niskus Biotec began to map out a three-year strategy, broken into manageable stages. 1. Phased Technology Adoption: Rather than overhaul systems all at once, the company opted for a phased rollout. Key digital tools would be introduced in 2025–2026, with pilot projects in ERP and data analytics scheduled for testing in late 2026. 2. Building Confidence through Training: A digital training programme was designed to boost internal confidence and capability, starting with the basics. Over time, this would grow into an internal network of ‘digital champions’—with specialist hires planned for 2026. 3. Changing the Culture: Niskus Biotec recognised that transformation isn’t just about tools—it’s about people. Regular briefings, listening sessions, and leadership involvement helped reduce fear of change and give staff a voice in the journey. 4. Creating a Data-First Mindset: With support from FXC, the company began developing a foundational approach to data: how it’s collected, stored, and used for decision-making. A full data strategy is scheduled for late 2026. 5. Digital Sustainability in Practice: Green procurement and low-impact ICT solutions were added to all new digital projects. This wasn’t an add-on—it was built in from the start. What’s Happening Now By mid-2025, the company had already seen progress. Staff engagement around digital was increasing. Basic data collection practices were being implemented. And plans were underway to pilot a new biobased product, expected to generate €2 million in revenue by 2027. Niskus Biotec has also developed a pilot blockchain system to underpin its valorisation process. This initiative supports traceability and quality assurance for upcycled fermented products — laying the foundations for transparent, high-value supply chains in sustainable biotechnology. Two new roles in digital biotech are expected to be created. One current staff member will be upskilled into a digital specialist position. Meanwhile, a €600,000 investment into enzyme production upgrades is due to kick off in 2026—with a projected return of €4 million over seven years. And the environmental gains? The company is targeting a 20% reduction in greenhouse gas emissions through process efficiencies and smarter tech. That’s the equivalent of 4,500 tonnes of CO₂ avoided by 2027. Lessons from the Journey So Far “Digital progress is incremental. But when it’s tied to culture, to sustainability, and to real business outcomes—it sticks.”— Niskus Biotec Team Lead For Niskus Biotec, the digital transformation journey has reinforced three core lessons: Start where you are – not where others are. People first – change only happens when staff are brought on the journey. Partner strategically – working with FactoryXChange and IMR helped de-risk early decisions and shape a roadmap that fits. Looking to the Future As pilot partnerships with beverage manufacturers move into development, and onsite biorefineries begin to take shape, Niskus Biotec is carving out a future built on smart technology, sustainable practices, and bio-based innovation. The goal isn’t to become the most digital company overnight. The goal is to become the most digitally ready to grow—responsibly, sustainably, and confidently.

Industry Trends & FXC’s Role  Digital innovation is reshaping how industries operate, yet the pace of change can sometimes feel overwhelming. From embracing AI to improving operational efficiency, companies are looking to integrate new technologies in ways that add value—not just complexity. But where do we, as businesses and innovators, fit into this evolving picture? Embracing Human-Centric Innovation  The idea behind Industry 5.0 is simple but powerful—technology should work for people, not the other way around. As AI, automation, and data analytics advance, the focus has shifted from simply improving efficiency to creating a more human-centric approach. It's not just about machines taking over; it’s about people working alongside machines to unlock new levels of creativity and productivity.  The real question becomes: How do we integrate these technologies in a way that amplifies human potential while still achieving business goals? That’s where a balanced approach is key—one that leverages innovation to empower teams, improve customer experiences, and drive meaningful change.  The Challenge of Digital Transformation  Digital transformation is about more than adopting new tools—it’s about evolving how we work, think, and approach challenges. Many companies are on the path to adopting new technologies, yet some struggle with how to manage this shift. The challenge lies not only in mastering new systems but in fostering a culture that is flexible, curious, and ready to embrace ongoing change.  In a world where things move quickly, it can be easy to get caught up in the complexity of it all. The key to success lies in understanding how to approach digital transformation in manageable, meaningful steps. It’s about finding the right balance between the latest technology and the human touch that makes our businesses unique.  The Role of FXC in Driving Meaningful Innovation  At FXC, we see ourselves not just as facilitators of digital transformation, but as collaborators. We focus on helping businesses build the right foundations for long-term growth by offering resources and strategies that help navigate this complex landscape.  It’s not enough to simply be on the cutting edge of digital trends; we believe in making those trends accessible and relevant to real business challenges. Our role is to help you understand the trends that matter most and how to adopt them in a way that supports both your short- and long-term objectives.  What Are the Key Trends Shaping the Future?  1.        AI as an Enabler : AI is transforming decision-making processes, but it’s not about replacing human insight. It’s about empowering people to make smarter, faster, and more informed decisions based on real-time data.  2.        Streamlining Operations : Automation is allowing businesses to become more efficient, but the real benefit comes from using that extra time and energy to focus on innovation, problem-solving, and connecting with customers on a deeper level.  3.        Collaboration and Ecosystems : Digital transformation is not a solo journey. The most successful companies are the ones that embrace collaboration—whether with other businesses, research institutions, or customers—creating a shared ecosystem that fuels mutual growth and innovation.  4.        Sustainability in Innovation : There is a growing expectation for businesses to innovate responsibly. Sustainable business practices are becoming a core component of digital strategies, not just a nice-to-have addition.  How FXC Helps Navigate These Shifts  As these trends continue to evolve, businesses need the right strategies in place to keep up. FXC’s approach is built on helping companies understand and adopt digital tools in a way that aligns with their values and objectives. Whether it’s through building capabilities, collaborating on innovative solutions, or providing insight into the latest trends, we’re here to ensure that businesses can stay ahead of the curve without losing sight of what matters most.  By fostering a culture of collaboration, learning, and agility, companies can embrace digital change without being overwhelmed by it. After all, the most successful transformations are those that integrate both technology and people, creating something greater than the sum of their parts.  The FactoryXChange project has received funding from the Digital Europe Programme  and the Recovery and Resilience Fund (RRF) managed in Ireland by Enterprise Ireland, allowing us to offer services with up to 100% discount.