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Terms & Conditions

Terms of Use

By accessing and/or using our website, FactoryXChange events, FactoryXChange platform and/or related services (Services), you agree to these terms (Terms of Use).

You should review these Terms of Use carefully. This information may change from time to time, so we recommend that you check back often. If you do not agree to these Terms of Use, you should cease using our platform and our Services immediately. In these Terms of Use, reference to “we”, “us”, “our” or “the Company” means ‘FactoryXChange’ and our related bodies. Any failure of FactoryXChange to enforce any of these Terms of Use shall not impact on our right to require performance by you at a later time, nor shall the waiver by us of any breach of the Terms of Use be taken as a waiver of the clause or clauses itself.

 

Registering as on the FactoryXChange Platform

You must be a registered member to access certain features of our Services. To register and activate your account, you will be required to provide us with personal data such as your name, company/organisation name and address, and email. It is your responsibility to ensure that this data is both accurate and up to date. All personal data we collect will be handled in accordance with our Privacy Policy (accessible via the footer of the FactoryXChange website/platform).

 

When you register and activate your account through our platform, we will provide you with login details, and you will be prompted to create a password. You are responsible for keeping your password secure and are responsible for all use and activity carried out under this account. For this reason, we recommend that you do not let anyone else have access to your account. The platform and services are intended for use by adults only and are not designed or targeted for use by people under the age of 18 years old.

 

Browsing a service on the FactoryXChange Platform

You do not need to be a registered member to view the available services as listed on the FactoryXChange platform. As such we will not collect any personal information until such a time as you proceed to procure a service, in which case you will be redirected to the account registration process (see Registering as on the FactoryXChange Platform).

 

Procuring a service on the FactoryXChange Platform

You must be a registered member to procure a service on the FactoryXChange platform. When procuring a service , you agree that: (i) you are responsible for reading the full item listing before making a commitment to procure it: (ii) you enter into a legally binding contract with the supplier when you commit to book a service and you complete the check-out process.

 

The services listed on the FactoryXChange platform are currently provided under a 100% funded model to eligible customers. Any listing of prices in relation to provision of a service is intended to highlight the market value of procuring this service on the open market. We reserve the right to change price indications for services displayed at any time, and to correct pricing errors that may inadvertently occur.

How we may use your personal information

We collect personal data about you in order to process your registration and provide you with our Services. We will only use your personal information as set out in our Privacy Policy, which is accessible via the footer of the FactoryXChange Website/Platform.

 

Our Privacy Policy outlines:

  • What personal data we collect and how we collect it (including cookies);

  • The legal basis for usage of your personal information;

  • What we do with your personal data and why we collect it;

  • When and how we disclose personal data to third parties;

  • How we protect information online;

  • How you can access and/or correct your personal data;

  • What happens where we disclose personal data outside of the European Union;

  • Your legal choices and rights;

  • How we retain and delete personal data; and

  • How you can request further information or make a complaint about the handling of your personal data.

 

If you would like any further information about our privacy policies or practices, please contact us at info@factoryexchange.com

Accuracy and Completeness of Information Disclaimer

We also strongly stipulate that we are not liable to you or any other party if interference or damage to your computer or mobile systems occurs in connection with the use of our Services or a linked website. You must take your own precautions to ensure that whatever you select for your use from our Services or a linked website is free of any virus or similar that may interfere with or damage your computer or mobile operating systems.

We may, from time to time and without notice, change or add to the Services (including the Privacy Policy and Terms of Use) or the information, products or services described. However, we do not undertake to keep any of the Services updated. We make no representations, warranties or guarantees, whether express or implied, that the content on our website or information provided through our Services is accurate, complete or up to date and are not liable to you or anyone else if errors occur in the information on our Services or if that information is not up-to-date.

Intellectual Property Rights

Unless indicated otherwise, we own, or license from third parties, any and all rights, title and interest (including as the case may be any copyright, designs, patents, trademarks and other intellectual property rights) in our Services and in all of the material (including all text, graphics, logos, audio and software) made available on or through our Services (Content).  Use of the Services does not grant or transfer any rights, title or interest to you in relation to the Service or the Content. We grant you a licence to access the Service and view the Content only on the Terms of Use set out in this Agreement, and, where applicable, as expressly authorised by us and/or our third-party licensors. Any reproduction or redistribution of any of our Services or the Content is expressly prohibited except to the extent permitted by law and may result in civil and criminal penalties.

 

Linked Third Party Websites

Our Services may contain links to websites owned and/or operated by third parties. Links to third party websites are provided for convenience only. These links may not be current or maintained. The linking of third party websites is not to be seen as an endorsement by us of the website or the content it offers, unless expressly stated otherwise. We do not have any control over the content offered by linked third party websites.

 

Unacceptable Activity and Restriction of Access

You must not in connection with the use of our Services do any act that we would reasonably deem to be inappropriate, unlawful or offensive, including but not limited to:

  • any act that breaches the privacy or any other legal right of an individual (including but not limited to the uploading of another person’s personal data without their consent);

  • uploading files containing viruses or similar that may cause damage to our property or the property of other individuals;

  • posting or transmitting to our website, xChange platform or our Services any non-authorised material, which includes but not limited to material that we believe likely to cause annoyance or harm, or which is intimidating, threatening, racist, defamatory, pornographic or otherwise, or which is or may be detrimental to or in violation of our systems or a third party’s systems or network security.

We retain the right to remove any information published on our Services at our sole discretion and without notice. Further, we reserve the right to restrict, terminate or temporarily suspend your access to our Services, any Content, or any feature of our Services at any time and without notice, and we will not be responsible to you or any third party for any loss, cost, damage or liability that may arise as a result.

 

Warranties and Disclaimers

To the maximum extent permitted by law, we make no warranties or representations about our Services or the Content. This includes, but is not limited to, warranties or representations that our Services or the Content is or will be complete, accurate or up to date; that access will be uninterrupted or free from errors or viruses; or that our Services will be secure.

Liability

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

To the maximum extent permitted by law, in no event shall we be liable to you or any third party for any direct, indirect or consequential loss, damage or expense, regardless of how it occurs or arises, which may be suffered due to your use of our Services and/or the information or materials contained on it, or as a result of the inaccessibility of our Services and/or the fact that certain information or materials contained on it are incorrect, inaccurate or out of date.

 

Jurisdiction and Governing Law

Your use of the website and these Terms are governed by the laws of the European Union, and you submit to the exclusive jurisdiction of the courts exercising jurisdiction in the European Union.

Privacy Policy

Personal Data Protection

FactoryXChange, like other EU institutions, bodies, agencies and offices (EU institutions), may process your personal data also known as personal information) for a number of reasons, from dealing with public requests for information, service level agreements, service delivery, grant agreements etc.

FactoryXChange is committed to user privacy.

 

Although you can browse through most of the pages of our website without giving any information about yourself, in some cases, personal information is required in order to provide the services you request, such as registration for participation in FactoryXChange events organised by FactoryXChange, receiving services, signing up for its monthly newsletter, or joining the FactoryXChange platform.

 

The pages that require such information treat it according to the policy described in Regulation (EU) 2018/1725.

In this respect:

  • for each service, the purposes and means of the processing of personal data are specified in their corresponding privacy statement ;

  • within FactoryXChange, the Data Protection Officer ensures that the provisions of the regulation are applied and advises controllers on fulfilling their obligations;

  • as for all the institutions, the European Data Protection Supervisor (EDPS) will act as an independent supervisory authority.

  • This policy is based on the above-mentioned regulation. It may be modified by the FactoryXChange adminstrators from time to time, on its own initiative or on the advice of external parties.

FactoryXChange’s platform and websites may provide links to third-party sites. Since we do not control them, we encourage you to review their privacy policies.

1. Which personal data do we process?

1.1 - When you use our website, FactoryXChange platform or our social media channels, we process:

  • Technical information regarding your visit;

  • Identity information you provide us with, such as your first name, last name, company name, and company CRO number;

  • Contact details you provide us with, such as your e-mail address, LinkedIn, Facebook and Twitter links, postal address, country and (mobile) telephone number;

  • For Digital Strategists, a short biography, profile picture, educational background and relevant experience can be shared on the FactoryXChange platform;

  • For Service Portfolio Managers, a short biography and profile picture can be shared on the FactoryXChange platform.

  • Any other personal data you provide us with.

1.2 - When you communicate with us via e-mail, telephone, or social media channels, we process:

  •  Identity information you provide us with, such as your first name and last name;

  • Contact details you provide us with, such as your e-mail address, postal address, country and (mobile) telephone number;

  • Content of the communication, such as a question or complaint;

  • Technical information of the communication, such as with whom you communicate at our end, and date and time of the communication;

  • Any other personal data you provide us with.

1.3 - When you register for and participate in our FactoryXChange events, we process:

  • Identity information you provide us with, such as your first name, last name job title, and company name;

  • Contact details you provide us with, such as your e-mail address, postal address, country and (mobile) telephone number;

  • Business card details, if you provide us with your business card before, during or after the event;

  • Any other personal data you provide us with;

  • Photos may be taken during our events. In principle, photos are limited to wide crowd shots. If you pose for our photographer, we will derive your consent from this. Your photo may then be distributed via our website or other channels for the promotion of the Joint Undertaking and/or the event in question. You may rescind your consent at any time, including in the case of photos in which you may appear incidentally, by contacting our Data Protection Officer: info@factoryexchange.com

1.4  - When you use our services, we process:

  • Identity information you provide us with, such as your first name and last name;

  • Contact details you provide us with, such as your e-mail address, postal address, country and (mobile) telephone number, company name, and company VAT number;

  • Any other personal data you provide us with.

1.5 - We receive most of your personal data directly from you. If we receive personal data about you from a third party, we will inform you about this or ask the third party to inform you about this.

1.6 - Our website and FactoryXChange platform provide links to third party sites. Since we do not control them, we encourage you to review their privacy policies. Also, each social media channel has its own policy on the way they process your personal data when you access their websites. For example, if you choose to watch one of our videos on YouTube, you will be asked for explicit consent to accept YouTube cookies; if you look at our Twitter activity on Twitter, you will be asked for explicit consent to accept Twitter cookies; the same applies for LinkedIn.

2. Why do we process your personal data and what is the legal basis for this?

2.1 - The purposes and legal bases justifying the processing operations carried out by FactoryXChange vary. Processing operations may be based on:

  • Your consent;

  • A service level agreement with you, in order to perform that contract or in order to take steps prior to concluding a bilateral agreement with you;

  • A legal obligation we must comply with;

  • The public interest.

2.2 - Specific privacy policy statements are developed for each personal data processing operation carried out by FactoryXChange. Each privacy statement contains the following information:

  • The identity and contact details of the controller;

  • The contact details of the data protection officer;

  • what information is collected and for what purpose and the technical means FactoryXChange collects personal information in order to fulfill a specific purpose, as well as the legal basis;

  • whom your information may be shared with, if applicable;

  • how you can access your information, verify its accuracy and, if necessary, correct it, delete it, restrict the processing or, where applicable, object to processing or to data portability;

  • in specific cases, you will also have the right to withdraw your consent;

  • how long your data is kept;

  • what security measures are taken to safeguard your information against possible misuse or unauthorised access;

  • whom to contact if you have queries or complaints.

2.3 - When you use our website, we set Google Analytics cookies which allow us to measure and determine how you and other visitors use our websites. We require your prior consent for the use of these cookies. You can give your consent by clicking the appropriate button in the cookie banner. You can withdraw your consent at any time by deleting the cookies stored in your browser. You can find more information on how to do this on the websites of the respective browser manufacturers:

3. Whom do we share your personal data with?

3.1 - We may share your personal data with third parties, such as the European Commission. Third parties are allowed to process your personal data on our behalf on our explicit written instruction, only. We ensure that third parties are committed to observing the safety and integrity of your personal data.

3.2 - We may be legally obliged to share your personal data with competent law enforcement agents or representatives, judicial authorities, governmental agencies or bodies.

3.3 - We do not send your personal data in an identifiable manner to any other third party than the ones mentioned in Articles 3.1 and 3.2 without your explicit consent to do so. However, we may send anonymised data to other organisations that may use those data for improving our activities or services.

4. Where do we process your personal data?

In principle, we process your personal data within the European Economic Area (EEA). In order to process your personal data for the purposes outlined in Article 2 above, we may also transfer your personal data to third parties who process on our behalf outside the EEA. Each third party outside the EEA that processes your personal data will be bound to observe adequate safeguards with regard to the processing of your personal data.

5. What quality assurances can be expected?

5.1 - We do our utmost to process only those personal data which are necessary to achieve the purposes listed under Article 2 above.

5.2 - Your personal data are only processed for as long as needed to achieve the purposes listed under Article 2 above or until such time you withdraw your consent for processing them. We will delete your personal data when they are no longer necessary for the purposes outlined in Article 2 above, unless there is:

  • An overriding interest of the Joint Undertaking, or any other third party, in keeping your personal data identifiable, or; A legal or regulatory obligation or a judicial or administrative order that prevents us from deleting them.

5.3 - We will take appropriate technical and organisational measures to keep your personal data safe from unauthorised access or theft as well as accidental loss, tampering or destruction. Access by our personnel or third parties’ personnel will only be on a need-to-know basis and be subject to strict confidentiality obligations.

6. What are your rights?

6.1 - You have the right to request access to all personal data processed by us pertaining to you.

6.2 - You have the right to rectification, i.e. to ask that any personal data pertaining to you that are inaccurate, be corrected.

6.3 - You have the right to withdraw your consent for processing of your personal data.

6.4 - You have the right to erasure, i.e. to request that personal data pertaining to you be deleted if these data are no longer required in the light of the purposes outlined in Article 2 above or if you withdraw your consent for processing them.

6.5 - You have the right to restriction instead of deletion, i.e. to request that we limit the processing of your personal data.

6.6 - You have the right to object to the processing of personal data if the processing by us is necessary for the performance of a task carried out in the public interest, unless if we demonstrate compelling legitimate grounds which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.

6.7 - You have the right to data portability, i.e. to receive from us in a structured, commonly-used and machine-readable format all personal data you have provided to us if the processing is based on your consent or a contract with you and the processing is carried out by automated means.

6.8 - If you wish to submit a request to exercise one or more of the rights listed above, you can contact us by sending an e-mail to info@factoryexchange.com. An e-mail requesting to exercise a right will not be construed as consent with the processing of your personal data beyond what is required for handling your request.

6.9 - In accordance with Article 25 of Regulation (EU) 2018/1725, FactoryXChange may restrict certain data subject rights, as specified in the FactoryXChange internal rules concerning restrictions of certain rights of data subjects in relation to processing of personal data.

7. Specific privacy statements

7.1 - Download the Specific Service Privacy Statement for processing of personal data related to the FactoryXChange platform.

7.2 - Download the Specific Service Privacy Statement for processing of personal data related to events and newsletters

7.3 - Download the Data Protection Notice for Microsoft 365 guests

 

8. Public register of processing activities

FactoryXChange must keep a public register of processing activities pursuant to Article 31 (5) of Regulation (EU) 2018/1725.

Further information on the register may be requested from the Data Protection Officer – info@factoryxchange.com

Payment Methods

Cookies Policy

This website uses cookies. We use cookies to ensure that we give you the best experience on our website.

 

Please also read our Terms of Use & Privacy Policy which governs the use of this site.

 

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

 

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

 

Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

 

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name

SESS***

Provider

factoryxchange.com

Purpose

Used for system identification and for internet web browsers, personalise, and save information about each user's session.

Expiry

30 Days

Type

HTTP cookie

Cookies Marketing/3rd Party

On our website, we use Google Analytics to collect anonymous statistical information about how visitors interact with the website, such as the number of visitors and the most popular pages.

Google Analytics can produce the below cookies:

  • _ga – This cookie is set by Google and is used to distinguish users. It is stored for 2 years. This cookie is managed by Google.

  • _gid – This cookie is set by Google and is used to distinguish users. It is stored for 24 hours. This cookie is managed by Google.

  • _gat – This cookie is set by Google and is used to throttle request rate. It is stored for 1 minute. This cookie is managed by Google.

For more information, please visit Google’s website.

Cookie consent

This website uses cookies that help the website to function and also to track how you interact with our website. In order for us to provide the best user experience, please enable the specific cookies from Cookie Settings, and click on Accept.

 

©2023 FactoryXChange. All rights reserved.

De Minimus Aid - Table

De Minimis Aid is small amounts of State Aid given to an undertaking and/or business which cannot exceed €200,000 over any three fiscal years regardless of size or location. De Minimis Aid can come from any State body, agency or department. If a business is part of a group, then the €200,000 limit applies to the group.

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