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FactoryXChange

Digital Edge

The official FactoryXChange blog - bringing you the latest updates, success journeys, and insights from across the FXC ecosystem.

Get more from your existing systems with Impetus and FactoryXChange 2.0

10 hours ago
3 min read

Manufacturers can improve the systems they already use, rather than replace them, through the Systems Modernisation Service from Impetus, available via FactoryXChange 2.0 (FXC 2.0). 


Many businesses invest heavily in core systems such as ERP (enterprise resource planning) and CRM (customer relationship management) software, yet teams still rely on manual workarounds. Impetus helps manufacturers find out what can be fixed, automated or improved, so they get more value from the technology they already have.


What is the Systems Modernisation Service?


The Systems Modernisation Service helps manufacturers develop their existing business systems so they work better for the people using them. Impetus looks at how technology is really being used day to day and identifies where it can be fixed, automated or improved. The aim is to remove frustration and manual workarounds, without the cost and disruption of replacing whole systems.


“At Impetus, we look at how technology is really being used and identify what can be fixed, automated or improved”  

Gerry Murray, Founder & Managing Director at Impetus.



Why improve existing systems instead of replacing them?


Improving existing systems can save manufacturers significant time and money compared with a full replacement. Replacing an ERP system is a major investment, often involving long timelines, retraining and disruption across the business. Impetus is currently helping one client avoid an ERP replacement costing more than €1.5 million.

“That’s value realisation at pace”

Gerry Murray, Founder & Managing Director at Impetus.


How does Impetus approach each project?


Impetus brings four things together on every project. These are:

  • A structured way of looking at the problem

  • A focus on execution

  • Practical use of technology

  • Real industry experience


This combination means recommendations are grounded in how manufacturing businesses actually work, and focused on changes that can be put into practice.


How can I access the Systems Modernisation Service?


You can access the Systems Modernisation Service by registering with FactoryXChange

2.0 and booking a free 30-minute call with a Digital Strategist. The Digital Strategist will talk through your current systems and challenges, then connect you with the Impetus team. You can read more about each step on our How It Works page.



Frequently asked questions


What are ERP and CRM systems?

ERP (enterprise resource planning) systems manage core business processes such as production, inventory, purchasing and finance. CRM (customer relationship management) systems manage sales, customer contacts and service. Both are central to how most manufacturers run day to day.


What are the signs that my business systems need modernising?

Common signs include staff relying on spreadsheets or manual workarounds, the same data being entered more than once, and teams finding systems slow or difficult to use. These issues often mean a system isn’t set up to match how the business works today. A Digital Strategist can help you identify whether the Systems Modernisation Service is the right fit.


Who is the Systems Modernisation Service for?

The service is designed for manufacturers that already use systems such as ERP or CRM software and want to get more value from them. It suits businesses considering a costly replacement, as well as those looking to automate or improve specific processes. Eligible small and medium-sized enterprises (SMEs) can access it through FactoryXChange 2.0.


What is FactoryXChange 2.0?

FactoryXChange 2.0 is a European Digital Innovation Hub (EDIH) that helps Irish SMEs adopt digital technologies through funded services, expert guidance and a national network of partners. It is led by Irish Manufacturing Research (IMR) and supported by the European Commission and Enterprise Ireland.


You can find answers to more common questions on our FAQ page.

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