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T4.1 | External Digital Strategists – Get to Know You Questionnaire

Introduction Page (1/2)

Thank you for your interest in becoming an External Digital Strategist! 


Mission 

FactoryXChange enables manufacturing organisations to access and accelerate their digital transformation. By connecting with our people and platform, we ignite digital success and innovation for businesses. 


What we do  

We are FactoryXChange. A European Digital Innovation Hub (EDIH) created to accelerate digital transformation for enterprises and public service organisations across Ireland. We are a community made up of businesses, innovators, and industry experts from diverse backgrounds, all working together to drive digitisation and make advanced technologies accessible for manufacturing startups and SMEs. We’re not just about using the latest tech, but about moving industries, schools, and societies forward through technology. Reshaping and developing the way we work, think and tackle challenges. 


Creating sustainable futures for businesses, communities, and our environments through innovative solutions. From harnessing the power of artificial intelligence and robotics to optimising cybersecurity and supply chain management – we’re a one-stop-shop for everyone’s digital needs. 

 

We’re not just tech advocates, we’re tech translators. We work hard to connect people to technology in ways that are accessible, actionable and that create real-world impact for good. We do this through services that facilitate and fund innovation, growth, and learning such as: 

  • Our online one-stop-shop for Digital innovation services.  

  • Our expert Digital Strategists; &  

  • Our digitalisation and knowledge-sharing philosophy.

How we act  

Our foundations are the core principles that shape who we are and how we act. They keep us grounded and focused on our mission. They guide us and help us to create communications that are customer centric, clear, and engaging. Like the values and beliefs that define a person, our foundations establish what we care about and what we prioritise – and ultimately influence how people perceive our brand.  


  • Agility: As disruptive technologies and industry changes reshape the world as we know it, manufacturers need innovative ways to stay ahead of evolving technologies. We equip them for the future by offering solutions that enable organisations to remain resilient in a rapidly changing world. 

  • People first: We see how the power of Industry 5.0 can improve lives through efficiencies, automation, and big data. As digital technologies progress and manufacturers’ roles shift, we enable digital evolution and process optimisation with a focus on the human impact. 

  • Accessibility: We democratise the transformative power of technology and digitisation — enabling progress by connecting organisations directly to resources, mentors, and opportunities through a simple, intuitive digital hub. 

  • Progress: We are a dynamic platform driving change, innovation, and progress – going beyond digital survival and pushing boundaries for the betterment of people, communities, and the planet, across all sectors of life.  


Introduction to the Digital Strategist Programme: 


FXC offers a comprehensive and flexible range of services to enterprises and public organisations with a menu of options that are tuned to their specific and immediate needs. As many studies have shown, the successful implementation of Digital Transformation can be particularly challenging, particularly for smaller enterprises.    

 

To overcome these barriers, FXC contributes the support of an experienced and expert consultant, a Digital Strategist (DS), to each target audience customer.  

 

This support is envisioned to be provided at the beginning of the customer organisation’s digital transformation and will assess the initial Digital Maturity Assessment (DMA) of the enterprise or public organisation, provide direction on an appropriate digitalisation roadmap, identify appropriate Advanced Digital Technologies, co-create new services with the customer and assess their experience, impact and benefits.   

 

A DS is defined as a person already operating in the innovation ecosystem, with experience of one, or many services mentioned in the five portfolios of FXC. The DS who has been designated by the consortium is considered the expert, honest and trustworthy broker of services.

    

The five portfolios of FXC Marketplace include services relating to;    

  1. Data (Data and Artificial Intelligence (AI) Value Chain)   

  2. Business (support to find investment)   

  3. Ecosystem (innovation ecosystem and networking)   

  4. Skills (skills and training), and   

  5. Technology (test before invest). 

 

Through the Digital Strategist Programme, customers on the island of Ireland will always be within a 90-minute journey from a trusted broker who can connect them to the digital capacities offered through FXC. The EDIH will ensure the competence and experience of the certified DSs and through continuous professional development and quality and learning feedback loops that will ensure a high quality of support available as the project rolls-out. 

FXC External DS Questionnaire Image.png

Figure. The effort FXC digital strategists take with FXC services users is summarised in stages (1-4) and steps (1-10).

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