Take Your EDIH Further 

By attending Operational Insights XChange Day, you will gain a wealth of practical insights that are directly applicable to your European Digital Innovation Hub (EDIH). The event is designed to provide actionable knowledge, enabling you to advance your hub’s operations and enhance its impact. Whether your focus is governance, service delivery, SME engagement, platform development, or fostering cross-border collaboration, the lessons shared will help you elevate your EDIH to new heights. 

Why attend?

Practical lessons, shared tools, stronger hubs. The Operational Insights XChange Day brings together European Digital Innovation Hubs (EDIHs) to exchange what actually works day-to-day. FXC will share operational experience from its first 2.5 years; peers will add perspectives on sustainability and collaboration. 

You’ll explore: 

• Governance & finance: transparent EU funding management and reporting 

• Service delivery: designing and running impactful digital services for SMEs with minimal risk 

• Platform & process: building a one-stop-shop and scaling operations 

• SME engagement: uptake, pipelines, and partner ecosystems 

• Impact: measuring results and turning lessons learned into lasting value 

• Collaboration: opportunities for joint services and cross-border initiatives 

Who should join: 

EDIH directors and operations leads, programme & finance managers, service owners, ecosystem/SME engagement leads, EU and national stakeholders. 

What you’ll gain?

• A clear view of FXC’s operational model and lessons learned 

• Peer exchange in small, facilitated groups 

• Insights from mature hubs across Europe on sustainability and collaboration 

• A post-event Operational Insights Playbook consolidating recommendations and case examples (shared with registrants) 

Agenda

Welcome & Opening Remarks

Setting the scene and outlining the objectives of the day.

FXC Operational Insights

Lessons from 2.5 years of governance, finance, service delivery, SME engagement, and impact measurement.

Peer Hub Perspectives

Contributions from mature EDIHs across Europe on sustainability, scaling, and collaboration.

Breakout Discussions

Small-group exchanges on common challenges and practical solutions.

Panel Exchange

Sharing outcomes from breakout groups and debating future opportunities.

Next Steps & Playbook

Consolidating key insights into an Operational Insights Playbook for the EDIH network.

Closing Reflections

Key takeaways and commitments to continued collaboration.

Register 

• Cost: Attendance is free of charge; however, registration is required in advance as places are limited. 

• Registration Deadline: Please ensure you complete your registration by the end of the day on 14 October 2025 (CET), as capacity is limited and spaces will be allocated on a first-come, first-served basis. 

• Access: Full joining instructions, will be provided to registered participants ahead of the event.